IT Expenditures To Shrink In 2013

Gartner Worldwide’s IT Spending Forecast for 2013 reveals the shift to cloud computing and the conservative approach to IT investment at this time. While IT spending increased by 2.5 percent in 2012, Gartner projects a pullback of about 2.0 percent in 2013. Shifting currency exchange rates are also a factor entering into this projection.

The forecast includes global data from the following IT sectors:

  • dropbox-cloud-computingComputing hardware
  • IT services
  • Data center systems
  • Enterprise software
  • Telecom services markets
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What Makes An Insurance Agent Great

What Makes An Insurance Agent Great

Insurance Broker SoftwareSuccessful insurance agents rely upon long-term clients for repeat business. The insurance industry is one of the most competitive industries on the planet. It is also an industry undergoing a bit of transition as online providers compete with brick and mortar providers for market share. The technology may be a great way to get proposals and understand pricing but insurance inevitably boils down to relationships.

The interaction between an insurance agent can give almost as much peace of mind as the coverage itself. Regardless of the type coverage you have, when things go wrong and it is time to file your claim, you want an agent and a provider who know you and take a personal interest in your well-being. When push comes to shove, it is the personal touch that endears clients to their carrier.

Insurance agents have a lot to gain by paying attention to details and understanding the client’s needs. The essence of the insurance agent’s income is derived from annual renewals. Good agents cater to their existing clientele and are in touch even when they are not selling or promoting a product.

With many agents, the first contact comes via telephone. Excellent communication skills are a necessity for a long-term relationship with an agent. However, while communications are undeniably important, another important ability is the agent’s ability to listen to clients.
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CIOs Have Tough Decisions To Make Regarding SaaS

CIO’s Tough Decisions

cloud computing If you have followed the gradual trend to cloud computing by businesses, you might come to think that Software as a Service (SaaS) is the only way to acquire the latest and greatest software. While it is true that industry giants like Oracle and Deltek have launched new cloud software at unprecedented rates and while true that many new software enterprises are creating products exclusively for SaaS, these products represent only a small fraction of the overall software marketplace.

The bulk of software development is designed for on-premise use through a perpetual license model. However more and more companies are realising the many benefits of Infrastructure as a Service (IaaS) and Software as a Service and are gradually shifting to cloud computing. This transition offers many financial and service advantages to SMEs and to large corporations.

However, many of the largest companies are challenged to shift due to heavy investments to their “loyalty” or “customized” software. These companies face the decision to use the cloud and their proprietary software or to attempt to transition the enterprise’s loyalty software to the cloud. Many publicly held corporations face this delicate choice.

However, for the most part, loyalty software programs can be new and improved for the cloud or imported for cloud use. It could take years to recoup the expenditures but as a model, the investment will be an excellent ROI. Continue reading

KPMG Paints Growth Picture For Cloud Computing

KPMG International just completed a new survey showing that cloud revenue will increase dramatically over the next two years.  KPMG found that businesses are started moving apps to the cloud.  This will spur tremendous growth in cloud technology revenue created from cloud services like cloud businesses, data analytics, content management, customer care, operations and manufacturing.  The industry is expected to double in volume by the end of 2014. Continue reading